My order's stuck in transit, what do I do?Updated 2 years ago

If your shipment tracking has been showing “pending” or "in transit" for less than 3 business days, please remain patient as the order is still processing.

If your package has been showing pending for more than 3 business days please let us know so we can escalate this situation and find a fast resolution.

Please reach out to our support staff via [email protected] to escalate the situation. Once this information has been received, please allow up to 48 business hours for a member of our team to review the information and provide a remedy.