Troubleshooting
Ryder Toys Troubleshooting Guide
If you're having issues with the vehicle you bought, our troubleshooting guide might provide the fix you're looking for. Still unable to find a solution? Please feel free to reach out to us via [email protected] and we'll be happy to assist you.
The car I ordered has steering issues
Please follow the steps below so we can better assist you with finding a resolution:. Step 1: Make sure battery is fully charged (10 hours). Step 2: Test the battery using a volt multi-meter. Please check out this video for how to test the battery. h
The remote control does not connect/work
Please follow the steps below so we can better assist you with finding a resolution:. Step 1: Make sure batteries are placed in the back of the remote control. Please note that batteries do not come with your purchase. Please watch this video to help
RADIO / MP3 PLAYER TROUBLESHOOTING
Please follow the steps below so we can better assist you with finding a resolution:. Step 1: Make sure all wires are securely connected to the radio dash and the control board. Check out this video on how to test your speaker: https://youtu.be/zJu1r
The car I got turns on but does not drive
Please follow the steps below so we can better assist you with finding a resolution:. Step 1: Make sure battery is fully charged (10 hours). Step 2: Test the battery using a volt multi-meter. Please check out this video for how to test the battery. h
The car I ordered turns off while driving
Please follow the steps below so we can better assist you with finding a resolution:. Step 1: Make sure battery is fully charged (10 hours). Step 2: Test the battery using a volt multi-meter. Please check out this video for how to test the battery. h
The car I received only goes forward or reverse
Please follow the steps below so we can better assist you with finding a resolution:. Step 1: Make sure battery is fully charged (10 hours). Step 2: Test the battery using a volt multi-meter. Please check out this video for how to test the battery. h
The car I got moves slowly
Please follow the steps below so we can better assist you with finding a resolution:. Step 1: Test the battery using a volt multi-meter. Please check out this video for how to test the battery. https://youtu.be/mC5EjeJVv5M. If the battery fails the t
The car I received does not charge
Please follow the steps below so we can better assist you with finding a resolution:. Step 1: Test the charger using a volt multi-meter. Please check out this video for how to test the charger. https://youtu.be/mC5EjeJVv5M. If charger fails the charg
The battery on my order dies fast
Please follow the steps below so we can better assist you with finding a resolution:. Step 1: Test the charger using a volt multi-meter. Please check out this video for how to test the charger. https://youtu.be/mC5EjeJVv5M. If charger fails the char
Do you have product manuals?
We certainly do! To view a list of our product manuals, please see below:. 1719 Manual. HLY8888 Manual. SX1928 Manual. SX2018 Manual. SX2028 Manual. SX2139 Manual.
I need help assembling my order
Ryder Toys are designed for quick and easy assembly. Please follow the link below for access to our assembly guides, manuals and videos that will provide step by step instructions to get your product up and running in no time. https://www.electrickid